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Author:
Cherrill P. Heaton
[
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]
Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience
Edition
:
1
Year
:
2011
ISBN
:
1439060320
ISBN 13
:
9781439060322
Call No
:
TX 911 M27 F68 2012
Robert C. Ford
Michael C. Sturman
Cherrill P. Heaton
Delmar Cengage Learning
Books
1
