Human Resources Management in the Hospitality Industry
Type
Book
Authors
ISBN 10
1118988507
ISBN 13
9781118988503
Category
Business-Hospitality & Tourism
[ Browse Items ]
Publication Year
2015
Publisher
Pages
320
Description
Human Resources Management in the Hospitality Industry, 2nd Edition helps today’s hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees’ attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities. - from Amzon
Number of Copies
4
